---
title: Host Response Guarantee Policy
description: If you're looking to learn more about our Host Response Guarantee Policy, this is the article for you! In this article, you'll find out:
---
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# Host Response Guarantee Policy
If you're looking to learn more about our Host Response Guarantee Policy, this is the article for you! In this article, you'll find out:
- [**What is the Host Response Guarantee?**](https://help.worldpackers.com/en/hc/host-response-guarantee-policy#h_01H98ED131RFNGDVESYE12B42N)
- [**What are the criteria for receiving a refund in case of no response?**](https://help.worldpackers.com/en/hc/host-response-guarantee-policy#h_01H98ED131FG2WJKH2VMCDHJ5M)
- [**What are the refund rules in case of no response?**](https://help.worldpackers.com/en/hc/host-response-guarantee-policy#h_01H98ED1329A6TPBAEZAH1F7GZ)
#### **What is the Host Response Guarantee?**
It's the guarantee that we will refund the amount paid for your membership if you apply to five or more hosts and do not receive any response - positive or negative - within **30 days** of purchasing your plan. In other words: if, after making **five or more applications** to different hosts, all the applications expire due to a lack of response from the hosts within 30 days of purchasing the plan, you can request cancellation and receive your money back.
#### **What are the criteria for requesting a refund in case of no response?**
- **Valid for active members of the Trips, Pack, and Pack Plus plans who purchased the plan starting from September 1, 2023;**
- The traveler needs to make a minimum of **5 applications** to **different hosts** with distinct content from each other;
- *Generic applications saying only "Hello" or "I want to practice new skills" will not be eligible, as they do not demonstrate a real intention to collaborate with that specific project.*
- All applications made must have **expired**;
- *An application only expires when the host does not respond to it within 3 days after receiving it;*
- *If a host responds to a previously expired application within the 30 days, that application will no longer be considered expired;*
- *Refund cannot be issued if the traveler receives any type of response, whether positive or negative, from any host.*
#### **What are the refund rules in case of no response?**
- The refund must be requested directly from the team between the **31st day and the 50th day after purchasing the plan**. Only requests that **follow the criteria** mentioned above will be valid.
- *If the request is made before the 31st day, our team will help you make new applications on the platform to increase your chances of getting a response by the 30th day;*
- *If the request is made after the 51st day, the traveler will not be entitled to a refund.*
- **Once the request is approved** by the team, the refund will be processed according to the chosen payment method for the purchase.
- ***Credit card*** *purchases will be refunded directly to the card used to purchase the plan. Credit release timelines in your account should be checked directly with your financial institution.*
- ***Bank slip*** *purchases (Brazilians only) will be refunded through a bank transaction or PIX.*
🟡 Your application is the first impression conveyed to the host. Write a well-personalized message talking about yourself, your interests, and why you're interested in that specific opportunity. We have an article filled with tips on [Everything You Need to Know About Applications](https://help.worldpackers.com/en/hc/everything-you-need-to-know-about-applications?hsLang=en) 💙
\+ See the complete [Plans Cancellation Policy](https://help.worldpackers.com/en/hc/plans-cancelation-policy?hsLang=en).
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