If for some reason the traveler leaves your place, you can try contacting them at first! If there’s no response, then they’re not in agreement with our community values, which include commitment and transparency.
We’re aware of your needs and we’re sure you needed that volunteer to help you. In that case, we advise you activate your LAST MINUTE feature on your position.
Once your Last Minute is active, your position will be shown to travelers who are ready to travel right now! That is, you’ll receive applications of travelers that can arrive to your place in a very short period of time.
The Last Minute feature is the perfect way to receive travelers if you need help as soon as possible, and in case a traveler abandons you and you are left short-staffed, you can activate it to receive someone very, very soon.
We advise you to let us know what happened so we can see if there’s anything we can do and most important, leave a review at his profile. Be transparent and let others know how things went with the traveler. We value communication within our community and leaving reviews is the best way to tell what happened!