Worldpackers Annual Membership Cancellation

At Worldpackers, we’re always going the extra mile to offer the best travel experiences to our travelers, so we worry a lot when our users cancel their accounts. We will really appreciate it if you explain the reasons that lead you to take this decision, your feedback will help us a lot to improve our platform and provide the best experiences to all our users! :)

Just send us an email to support@worldpackers.com.

However, please read our Cancellation Policies before canceling your Annual Membership plan:

• If the traveler wishes to cancel his/her annual membership after 7 (seven) days of the payment confirmation and has not yet made use of the service (see below), he/she will receive the refund for the amount paid.
• If the traveler wishes to cancel his/her annual membership after 30 (thirty) days of the payment confirmation (regardless of service usage), he/she will receive the amount paid by way of Credits in the platform’s Virtual Wallet, which can be used to buy the membership again in the future.
•         Credits do not expire (see our Credits Policy here).

Worldpackers is not responsible for:

• Problems with passports and/or visas;
• Availability and/or cost of transportation to the host;
• Availability in the host’s calendar;
• Health and/or travel insurance;
• Replies and/or acceptance by the host.

Service usage includes:

• one or more applications (with answers from hosts);
• one or more pre-approvals;
• one or more trip confirmations.