Worldpackers offers two refund possibilities in case of the Worldpackers Tracks Plan cancellation. You can find more information about it below:
Refund in money of the amount invested
If the WP Academy Tracks’ cancellation is required in up to 7 (seven) days, without using after the payment confirmation, you can get a refund in money of the amount paid. The refund is offered on the credit card used to purchase the plan or, in case of payments in bank slips for Brazilians, deposit on your bank account.
Refund in credits on the platform
If the WP Academy Tracks’ cancellation is required from 8 (eight) to 30 (thirty) days after the payment confirmation, you can get a refund of the amount paid in credits on the platform, which can be used to purchase a new Worldpackers plan in the future.
These credits do not have an expiration date. (see the credits’ use policy here).
After 30 days, no refunds are available.
If you decide to cancel your account, you can contact us at email@example.com and tell us more about the reasons. We’ll be happy to help you!