How do I cancel my Group Trip?

Open a ticket in the Help Center and our team will walk you through what happens next.

Once we get your message, we'll check three things: your fare type (Basic, Budget-Savvy, or Full Flex), how close you are to your trip start date, and your payment method — then confirm exactly what refund, if any, applies to you. For the exact numbers by fare type, see “What is the Group Trips cancellation and refund policy?” in the Cancellations & Refunds section of the Help Center.