Host
Communication with travelers
- Why do applications expire?
- How to pre-approve, confirm and cancel experiences on the platform?
- Inviting travelers to your project
- Can a volunteer stay less than the agreed time?
- Why are travelers not answering me? Am I doing something wrong?
- Travelers are contacting me outside the platform. What should I do?
- Quick message templates
- Can I chat with the volunteers outside the Worldpackers platform?
- How can I change the dates of an experience?
- I don’t have time to answer the applications.
- I’ve already found a volunteer. How do I close my position?
- Do I have to accept everyone who applies to my place?
- I’m not receiving enough applications. Why?
- I don’t have time to respond to applications. Can I have someone to help me?
- How to answer an application
- Não tenho tempo para responder às aplicações.
- How are my response rate and response time calculated?
Issues with travelers
- Can I ask the worldpacker to leave?
- Can the worldpacker stay longer than what was agreed?
- How does the Worldpackers Safeguard for travelers works?
- Do I need to provide insurance or help volunteers with visa and documentation?
- Does Worldpackers provide insurance for the volunteers?
- The worldpackers damaged my property. What should I do?
- The worldpacker is not respecting our deal. What should I do?
- The worldpacker got hurt at my place. What should I do?
- The worldpacker did not confirm the trip inside Worldpackers’ platform
- The worldpacker did not show up.
- The worldpacker didn’t show up
- The worldpacker left and hasn’t come back. What should i do?
- How does the Worldpackers relocation process works?
Creating and managing your profile
- How to edit and create new positions on the platform?
- Setting up requirements
- Last Minute volunteer positions
- Can I charge the volunteers an additional fee?
- I can’t upload photos to my profile
- Rewards
- Minimum and maximum time to stay
- I have more than one property. Can I use the same profile?
- Is there a maximum amount of hours of help?
- How many hours of help should I ask for?
- Choosing a cover picture for your volunteer position