If you have purchased a plan and wish to switch to another one, this is the right article for you! Just read our Plan Change Policy rules carefully, and if you meet the requirements, just contact us and we will be happy to assist you with the change!
Some important rules to pay attention to:
- If the change is from a couple/friends plan to an individual plan, the request must be made by the person who made payment;
- If it is necessary to pay the price difference between the plans, it is important to note that this new payment does not support the use of promotional codes;
- Upgrades where it is necessary to pay difference between the plans are only allowed if requested within 6 months after the plan purchase;
- If the payment of the price difference between the plans is made when upgrading it, regardless of your current plan expiration date, your new one will be valid 12 months, or more, if there is an ongoing promotion.
- Downgrades (e.g. change from Couples to Solo) can be requested at any time during the plan validity, and the plan expiration date will remain the same after the change;
- If you have paid the total value of the plan and the downgrade request is made within 30 days of the plan purchase, we can offer the difference between the plans prices in credits on the platform. These credits will be added to your profile and have no expiration date, so you can use them whenever you want to buy one of our plans in the future :)
Plan Change: Trips Solo to Pack Solo
If you have purchased the Trips Solo plan and also want to access the Worldpackers Academy content and other exclusive benefits of the Pack plan, the upgrade is very simple:
Just contact our team and we will show you how to make the payment for the difference between the plans - the value you paid for your Trips Solo membership until completing the value of the Pack Solo Plan, with a special discount for already being a Worldpackers member: the Pack Solo Plan, which costs USD 99,will be USD 79!
Conditions for plan change:
- This new payment does not support the use of promotional codes, okay? ;)
- The change from Trips Solo plan to Pack Solo plan is only allowed if requested within 6 months after the plan purchase;
- With the change, your plan’s validity will be adjusted to match the newer one. Regardless of the validity of your current plan, your new plan will have the full duration of 12 months, or more, if there is any current promotions.
Plan Change: Trips Solo to Trips Couples/Friends
The process to request a plan change and travel as a couple is very simple:
- Contact our support team to make the request.
- Wait for our support team to respond and show you how to make the payment for the difference between plans. 😊
Conditions for plan change:
- As this is not the first purchase on the platform, this new payment does not support the use of promotional codes;
- This upgrade does not give you access to the Worldpackers Academy;
- With the change, your plan’s validity will be adjusted to match the newer one. Regardless of the validity of your current plan, your new plan will have the full duration of 12 months, or more, if there is any current promotions.
- It is not possible to change from the Trips plan to the Worldpackers Academy plan.
- If you and your partner want access to the Worldpackers Academy, we have the option to upgrade to the Pack Couples/Friends plan. 🤩
Plan change: Solo Trips to Couples/Friends Pack
If you wish to have access to the Worldpackers Academy by changing your plan to the Couples/Friends Pack, simply upgrade your Solo Trips plan.
The process remains the same, to request a plan change and travel as a duo is quite simple:
Contact our team to request the change, and we'll show you how to pay the price difference between the plans - the amount you paid for your Solo Trips membership until the Couples Pack is complete, with a special discount as a Worldpackers member: the Couples Pack, which costs USD 119, will now cost USD 99!
Conditions for plan change:
- As this is not the first purchase on the platform, this new payment does not support the use of promotional codes;
- With the change, your plan’s validity will be adjusted to match the newer one. Regardless of the duration of your current plan, your new plan will last for a full 12 months, or more if there is a current promotion. :)
Plan Change: Couples/Friends Trips to Solo Trips
If you want to change your Worldpackers plan from Couples/Friends to Solo, please contact our team to request the change.
Here are some conditions about the change:
- If the change request is made within 30 days of purchasing the plan and you have paid the full price of the plan, we can offer you USD 10 in platform credits, which is the difference between the Couples/Friends plan and the Solo plan. These credits will be added to your profile and have no expiration, so you can use them whenever you want to purchase one of our plans in the future;
- If the change request is made more than 30 days after purchasing the plan, our team can migrate your plan to the Solo version, but without any refund for the difference in plans.
- The change request must be made by the person who made the plan payment.
- In the case of any of the migrations described above, all future applications and travels will be canceled by the team.
Plan Change: Couples/Friends Trips to Couples/Friends Pack or Solo Pack
If you want to upgrade your Couples/Friends Trips plan to the Solo or Couples/Friends Pack plan and gain access to all Worldpackers Academy content, follow the step-by-step guide below:
- Contact our team to request the change;
- Wait for our support team to respond and show you how to pay the price difference between the plans - the amount you paid for the Trips plan until the Pack Plan is complete, with a special discount as a Worldpackers member: the Solo Pack, which costs USD 99, will now cost USD 79, and the Couples/Friends Pack, which costs USD 119, will now cost USD 99!
Conditions for plan change:
- With the change, your plan’s validity will be adjusted to match the newer one. Regardless of the duration of your current plan, your new plan will last for a full 12 months, or more if there is an ongoing promotion.
- This new payment does not support the use of promotional codes;
- The change can only be made if requested within 6 months of purchasing the plan;
- Important: if the change is from a duo plan to an individual plan, the request must be made by the person who made the payment.
Plan Change: Solo Pack to Couples/Friends Pack
To make the change, just follow these steps:
- Contact our team to request the change;
- Pay the price difference between the plans - the amount you paid for your Solo Pack membership until the Couples/Friends Pack is complete.
Conditions for plan change:
- As this is not the first purchase on the platform, this new payment does not support the use of promotional codes;
- With the change, your plan’s validity will be adjusted to match the newer one. Regardless of the duration of your current plan, your new plan will have the full duration of 12 months, or more, if there is any current promotion.
- It is not possible to change from the Worldpackers Pack to Worldpackers Trips or Worldpackers Academy plans.
Plan Change: Couples/Friends Pack to Solo Pack
This change can be made at any time during the plan's validity. If you want to change your Couples/Friends Pack to the Solo version, contact our team to request the change.
Here are the conditions for making the change:
- If the change request is made within 30 days of purchasing the plan and you have paid the full amount of the plan, we can offer USD 10 in platform credits, which is the difference between the Couples/Friends and Solo plans. These credits will be added to your profile and have no expiration date, so you can use them whenever you want to purchase one of our plans in the future;
- If the change request is made more than 30 days after purchasing the plan, our team can migrate your plan to the Solo version, but without the right to a refund for the difference between the plans.
- The change request must be made by the person who made the payment for the plan.
- In the case of any of the above-described changes, all future applications and trips will be canceled by the team.
Plan Change: WP Academy to Couples/Friends Pack or Solo Pack
To make the change, just follow these steps:
- Contact our support team to request the change;
- Make the payment for the price difference between the plans - the amount you paid for your WP Academy membership until it completes the price of the Pack plan, with a special discount for being a Worldpackers member: the Solo Pack, which cost USD 99, will cost USD 79! And the Couples/Friends Pack, which costs USD 119, will be USD 99.
Here are some conditions for this change:
- This new payment does not support the use of promotional codes;
- With the change, your plan’s validity will be adjusted to match the newer one. Regardless of the validity of your current plan, your new plan will have the full duration of 12 months, or more, if there is any ongoing promotion.
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Upgrading to the Pack plan can only be done if requested within 6 months of purchasing the WP Academy plan.
Don't forget that any of these options can only be done after contacting the Community Happiness team (our support team), informing your login email on the platform, and which plan you want to migrate to, ok? Count on us! :)