I paid! When can I start applying?
Your plan will usually be activated immediately, but it may take a few hours depending on your financial institution’s processing times.
I paid but I still can't apply. What should I do?
The first step is to check that you’re logging in with the correct email and that you have an active plan.
If you forgot the password for your verified account, just click “Forgot password" on our homepage.
Then, verify your payment method: if the purchase has already been approved, it may take a few hours depending on your financial institution’s processing times.
I already paid by boleto, but my plan isn’t active yet.
Payment processing with boletos may take up to 3 business days, depending on your bank’s processing times. As soon as your payment clears, your plan will be activated automatically! ⭐
We’re always improving our processes and we’re open to feedback from our community! So if you have any questions or suggestions, we’ll be happy to help you out. 💙