We know that new experiences can be very challenging and that unexpected events can happen, that's why we are here to help! We want the best for our travelers, so all WP Trips, WP Pack, and WP Pack Plus Members have access to Worldpackers Safeguard.
With Worldpackers Safeguard, our Community Happiness team helps travelers who have had to interrupt their experience to find a new host to volunteer with. As this may take longer than we would like, we can also refund nights in a shared room at a hostel, if necessary :)
The amount and number of nights to be reimbursed depends on the Safeguard chosen at the time of purchase, the options are:
- Standard Safeguard: 3 nights accommodation in a shared room or up to USD 49 (included in the Trips plan).
- Extended Safeguard: For members who purchased the WP Pack plan on or after April 1, 2022, and WP Trips members who purchased the Extended Safeguard separately, Worldpackers reimburses up to 7 nights of accommodation, or up to USD 199.
- Prime Safeguard: For members of the WP Pack Plus plan, Worldpackers refunds up to 14 nights of accommodation or up to USD 399.
Our goal is to make more people travel safely and peacefully! To check the Worldpackers Safeguard Policy, click here. 💙